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How to Measure What Matters: Essential KPIs for SaaS Management Success

This is a podcast episode titled, How to Measure What Matters: Essential KPIs for SaaS Management Success. The summary for this episode is: <p>Demonstrating the value of your SaaS Management program is critical to ongoing prioritization and commitment across the business. But which metrics matter most? And to who? In this session, Samantha Griffin, Senior Manager Software Asset Management at Salesforce and Thom McCorkle, Strategic Account Executive at Zylo will break down the essential KPIs every program needs to track. Learn how to track performance and use data to tell a powerful story of progress and impact.</p><p><strong>Speakers:</strong></p><ul><li>Samantha Griffin, Senior Manager, Software Asset Management at Salesforce</li><li>Thom McCorkle, Strategic Account Executive at Zylo</li></ul>